General Questions

What is HubShop.ly?

HubShop.ly, developed by Groove Commerce, is an easy way to automatically sync customer and order data from your eCommerce platform to your HubSpot account, while leveraging the HubSpot cookie for conversion data. The integration currently supports Shopify, BigCommerce and Magento ecommerce platforms. The app allows ecommerce stores to import Order and Abandoned Cart data into their HubSpot portal, which can later be used to automate sales/marketing processes. 

What are the key features of Hubshop.ly?

Hubshop.ly finds solutions to recover abandoned carts, allows your business to create automated emails and workflows, and provides advanced reporting and segmentation.

What platforms does Hubshop.ly integrate with?

BigCommerce, Shopify, and Magento

Does Hubshop.ly have any workflow automations that come with the installation?

There are no Workflow automations that come preloaded with the Hubshop.ly subscription, but you are more than welcome to create workflows that leverage customer order data as Workflow triggers to personalize the experience.

How is this solution better than Zapier?

Zapier is a tool that purely moves data from one app to another.  HubShop.ly maintains the HubSpot cookie and merges with your cart cookie, that you can actually ‘close the loop’ with your efforts.  While Zapier is just like importing a spreadsheet so none of the conversion data is tracked.

How is this different from Revenue Conduit?

For Bigcommerce and Shopify, our app is a 1-click install that allows you to get started in minutes.  For Magento, you just need to install a simple extension and adjust some permissions. HubShop.ly has a full CRM integration. For those that want to install multiple stores into 1 HubSpot. We organize the data in such a way that this makes more sense by creating a property group for each store, while they mix the data together.  They have a personalized ‘coupon generator’ - which is still pretty manual and most people don’t use once they realize the effort.

Can I sync more than one store with a single HubSpot instance?

Yes - You can connect multiple eCommerce sites to one HubSpot portal, though each site would require you to have its own subscription.  This is due to how the app store work. Each store will create a new property group that contains the data for that store, though the profile (name, address, phone, email) that are shared in the Contact record.  You can also assign each store to its own sales pipeline or a single one.