Groove Commerce Support Center

Magento Customer Tracking

This diagnostic program will verify that you have customer tracking enabled

What to Look For

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What it Does

This diagnostic program will confirm that the customer tracking feature is enabled, by checking that the Track Customers setting under System > Configuration > HubShop.ly for Magento > Advanced Settings is set to Yes.

Tip: When you start setup for the first time, this feature is automatically enabled.

Possible Statuses

Pass

A passing status means that customer tracking is enabled.

Warn

A warning status means that customer tracking is not enabled. While HubShop.ly can work with this feature turned off, you will not receive all the benefits of the service. It is recommended that you turn it on.

Dependencies

The Enabled test must be passing.