Shopify Frequently Asked Questions

General and Technical

What is the big difference between Hubspot plugin and the integration that is already free in Shopify?

HubShop.ly tracks a lot more data points that are available via the API than the native Shopify integration to give you customers a more-personalized experience with your store.

How do I install the tracking codes?

Shopify - The installation of tracking codes is automatic, no additional action is needed.

Do you push custom fields from Shopify?

Yes - We sync custom meta fields from the account and order, but there isn’t a good way for us to store custom product fields in HubSpot.  As soon as there is, we will be adding those.

Can this sync my newsletter subscription box?

Yes.

Do you push custom fields from Shopify?

Yes - We sync custom meta fields from the account and order, but there isn’t a good way for us to store custom product fields in HubSpot.  As soon as there is, we will be adding those.

I’ve read all the FAQs and I still don’t know the answer to my question:

Email us directly at support@groovecommerce.com or open a Support Ticket by submitting this form http://support.groovecommerce.com/kb-tickets/new